CONVERSATION WALK IN GUEST ( ENGLISH)
Conversation Walk in Guest ( English )
G : Guest
R : Good Afternoon, Thamrin Grand Hotel, can i help you?
(Selamat Siang, Thamrin Grand Hotel, Ada yang bisa saya bantu?)
G : Good Afternoon, do you have a Room ?
(Selamat Siang, apakah ada kamar yang tersedia?)
R : Do you have a reservation before ?
(Apakah anda ada pemesanan sebelumnya )
G : Not yet, i'm want to make reservation, and also check in right now and i will stay until tomorrow, any room?
(Belum, saya ingin reservasi dan check in sekarang dan check out besok, ada kamar? )
R : All right (sir/mam), may i know your name?
(Baik Bapak /Ibu ,boleh saya tau nama anda ?)
G : Yes, i name is Mr. Jhon.
R : You so Lucky Mr. Jhon , We have a room with type
Suite room with price Rp 6.500.000/night/nett
Business room with price Rp 1.400.000/night/nett
Executive Deluxe with price Rp 750.000 /night/nett
Deluxe room with price Rp 650.000/night/nett
What do you choice?
( Kamu beruntung, kita tersedia dikamar dengan tipe :
Suite room with price Rp 6.500.000/night/nett
Business room with price Rp 1.400.000/night/nett
Executive Deluxe with price Rp 750.000 /night/nett
Deluxe room with price Rp 650.000/night/nett
Apa yang anda pilih?)
G : All right, How about facilities in your hotel and Deluxe room?
(Baiklah, bagaimana dengan fasilitas hotel dan kamar Deluxe anda?)
R : Well Mr. Jhon, for Hotel Facilities we have :
- Lobby Lounge
- Business centre
- Restaurant
- A few ballrooms and meetings rooms
- Welcome drink
- Shuttle service
- Swimming Pool
- Spa and Sauna
- Gym
- Free Wi-Fi
- Atm Centre
- Garden
- 24 Hours Service
- Jogging track
- Etc
And for Deluxe room facilities :
- Television LCD
- Channel satellite
- Free Wi-Fi
- Mini bar
- Room service
- 24 hours service
- Telfon
- Free access swimming pool and Gym
- AC
- Standing Shower
- Etc
G : So wonderful, i want stay in Deluxe room, singe bed and no smoking and may be you can give me a nice view. And i will pay by American card, possible?
( Sangat menarik, saya ingin menginap di kamar Deluxe, satu ranjang, kamar tidak merokok, dan pemandangan yang bagus, saya ingin pembayaran menggunakan kartu kredit American, bisakan?)
R : Of course Mr.Jhon, Can i borrow your card and your ID card please?
(Tentu pak, boleh saya pinjam kartu anda serta identitas diri?)
G : Yes, this is my card
( Baik, ini kartu saya)
R : All right, Mr. Jhon please sign this Registration Form, and please put here your number phone /email
( Baik pak Jhon, mohon untuk tanda tangan bukti registrasi dan masukan alamat email/ nomor telfon anda)
G : That it
(Sudah)
( Payment progress)
R : All right Mr. Jhon, this is your card key and your credit card, your room number is 606 on 6 floor and this is your password wifi in your room 6606
For your information, our breakfast on 2 floor open 06.00 am - 10.00 am for 2 pax
( Baik pak Jhon, ini kartu kredit bapak dan kunci kamar, kamar bapak berada di lantai 6 dinomor 606, dan untuk code wifi kamar bapak 6606
Untuk informasi, sarapan kita ada dilantai 2 mulai buka pukul 6 pagi hingga 10 pagi untuk 2 orang)
G : Ok
R : If you need more information, feel free to contact us at dial 2 Mr. Jhon
( Jika anda membutuhkan informasi, jangan ragu untuk menghubungi kita di dial 2)
G : Thank you
( Terimakasih)
R : With my pleasure Mr. Jhon, have your good day
(Dengan senang hati bapak Jhon, semoga hari mu menyenangkan)
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